Another useful phrase is "Defective goods". It sounds similar to not fit for purpose but has a slightly different legal meaning. It might get their lawyers jumping a bit because if you prove that the vehicle was sold in a defective state then you are on for a full refund and compensation plus there is the danger to life and limb element.

Good luck with it.

BTW that metal doesn't look 1mm thick even - did you measure it?

you're right on the thickness but I didn't measure it as I had nothing to hand at the time.

again theres been some further developments recently and it looks like the cruiser is going :thumbdown:

once everything is final I'll update and name the dealer as theres a good chance they'll do the same again after what I've seen from them