From Madrid to Santiago de Chile - March, 2014

Route
Shipment From: 
Madrid
Shipment To: 
Santiago de Chile
Shipper details
Contact person name: 
alberto loeches
Company name: 
tdbg or transmec
Contact person email: 
a.lo...@tdbg.es
Contact details: 

Alberto Loeches in Madrid

Travellers Impressions of the shipper
Recommended?: 
No
Rating: 
3/5 - Average
Information about this Shipment
Shipping Method: 
Air
Shipping date: 
March, 2014
Cost Paid at Start (US $): 
2200
Cost Paid at Destination (US $): 
180
Comments: 

Hi,

We just shipped our bike from Madrid to Santiago. Here is the details about how it went. We used a company called TDBG in Madrid. The job was ok but there was a bit of delay and at the end they charged us double as much as they originally quoted. The original quote was 2000€ for 2 bikes by air, delivery time no more than 4 days and in the end for one bike we paid 1600€ and the delivery took 11 days so that we had to pay for our stay in Santiago in addition to the storage of the bike in the customs in Santiago as according to the transporter we could not retreive our bike the same day (which was not true). They also reffered us to a custom agent saying that it was mandatory. We found out that we didn´t need any custom agent for a temporary importaion that was our case. I have put more info on the blog. Good luck as you will need it :).

They counterpart in Chile is called transmec but they also charged us 180 USD just to give us the airwaybill in order to be able to pick up the bike from the customs! This document could have been sent by the shipping agency directly to us.

http://notjustatourist.com/blog/country-info-south-america/



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